French Connection Ratings and Reviews

Product Reviews

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Disclosure Mini Dot Scarf

French Connection crinkle woven scarf looks great contrasted with tweeds and denim. Disclosure Mini Dot Scarf has a fringe trim.
Average Customer Rating:
1 out of 5
1
 out of 
5
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Rating Snapshot (1 review)
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Customer Reviews for Disclosure Mini Dot Scarf
Review 1 for Disclosure Mini Dot Scarf
Overall Rating: 
1 out of 5
1 out of 5
Jenie
Location:London
Age:46+
Bad experience of FC
Date:15 December 2012
I paid extra for fast delivery, but parcel never arrived. When I checked, the courier had put the delivery notice into the wrong address and parcel had gone back to the depot. By then it was too late for what I wanted it for. The refund was pretty prompt, though - the only positive thing about it.
Response from French Connection:By Annette DaviesCustomer Service Manager19 December 2012
Hello Karin

Thank you for your comments

I am sorry to hear of the problems you experienced without delivery service. I will ensure these comments are referred to our account manager to look into to ensure such failings do not occur in the future

As an added apology I have place a free express postage on your account. This can be added to any telephone order you place with us. Simply call 0844 557 3285 and one of our team will be able to help you

If you have any further queries please do not hesitate to contact us

Kind Regards