French Connection cotton woven bag is a neat compact piece, ideal for sophisticated city-chic. Morro Cotton Cross-Body Bag has two handles, a cross-body strap, zip fastening across top, detachable luggage tag feature, interior zip pocket and faux-leather trim throughout.
Average Customer Rating:
Rating Snapshot(1 review)
Customer Reviews for Morro Cotton Cross-Body Bag
Review 1 for Morro Cotton Cross-Body Bag
Date:18 February 2012
My girlfriend loved this bag. Shame about the delivery and useless customer service by FC.
Response from French Connection:By Annette Davies, Customer Service, 27 February 2012
Hello Mr Timms
Thank you for your comments.
I see from your order that the discount code did not work for you and once we notified our customer service team applied this for you
We did have a techincal issue that was rectified as soon as we became aware of the problem; however not quickly enough and some of our customers like you were affected by this. I do apologise for this issue and we have taken feedback from this in order to improve the service for the future.
I have also tracked your order and see it was delivered within the stated time we give for standard delivery of 3 – 5 working days. I would appreciate if you could e-mail me if there were any additional issues with the delivery or you have any other comments regarding the quality of service you received from us so I may investigate it further.
You can e-mail me directly at email@example.com or call on 0844 557 7117
Thank you in advance for your help with this; I look forward to receiving your response.