French Connection cotton dress is delicately embroidered and hand sewn with gemstones to capture the light. Pair it with metallic heels and a small clutch. Florence Beaded Dress has a round neck, a hand beaded and crocheted body, a concealed zip at the back and a lined chiffon skirt. Model is 178cm/5ft 10” and measures bust 33”, waist 25” and hips 35.5”. She wears a UK size 10.
Average Customer Rating:
Rating Snapshot(2 reviews)
Customer Reviews for Florence Beaded Dress
Review 1 for Florence Beaded Dress
DO NOT BUY
Date:28 May 2013
Cons: Expensive, Low quality
Loved this dress when I received it. Wore it to a wedding and then send it to get dry cleaned in perfect condition. After picking it up I realised that many of the beads were missing and there were pulls in the material. I complained to the dry cleaners. They said they had followed the instructions on the label and provided a letter detailing the chemicals they had used. I sent this with the dress to FC and they "repaired" the dress. I have now received the repair which does not have all the beads replaced and those which have been replaced are at funny angles and make the pattern irregular. I have complained about the repair but it is falling on deaf ears. FC say that it has been "repaired" and their "quality control team" have checked it therefore they will not take it any further. AVOID THIS RETAILER AND ESPECIALLY AVOID THIS DRESS! MUCH TO EXPENSIVE TO WEAR ONLY ONCE!
Response from French Connection:By Annette Davies, Customer Service Manager, 04 June 2013
Hello Ms Sayers
Thank you for your comments
We have investigated this thoroughly for you.
The dress was returned to us and thoroughly inspected. At the time of inspection there were only a few beads missing from the garment and no pulls to the skirt of the dress.
We have as advised; replaced the missing beads for you. I do appreciate that you are not happy and would like a refund; however the dress is not faulty and therefore we are not obliged to refund you.
If you believe the beads not to be in the correct position I will happily send you a free post label so you may return it to me for further examination and if required readjustment of beads
If you wish me to inspect the garment for you again or wish to discuss this further please let me know