French Connection lambswool-blend turtle-neck jumper is a cosy, classic style. Wear it with jeans and lace-up boots for off-duty wear.
Legendary Donegal Turtle Neck has a zip and button-fastening turtle neck, long sleeves with ribbed cuffs and hem and embroidered logo at chest.
Average Customer Rating:
Rating Snapshot(2 reviews)
Customer Reviews for Legendary Donegal Turtle Top
Review 1 for Legendary Donegal Turtle Top
Date:17 September 2013
Two weeks no contact - I had to contact twice to be told no stock (even thought my order went through online).
My complaint warranted a free delivery on next order - not brilliant!
Response from French Connection:By Annette Davies, Customer Service Manager, 18 September 2013
Hello Mr Haigh
Thank you for your comments.
I am sorry for the issues you encountered whilst ordering with us. At times when we come to pack orders we do find that the item is not available for packing due to it not being on shelf or not fit to be dispatched.
When your order was placed on the 26th August the item was set to be dispatched. However it appeared the stock help was not correct and we were unable to dispatch for you. When these issues occur we do not immediately cancel orders as we always try and fulfill the orders.
However on this occasion we were unable to obtain additional stock and we cancelled the order on the 2nd September one week later. At the time of cancelling a letter was issued to you advising you of the cancellation
I see you then contacted us on the 4th September where you were advised of the cancellation. We have as advised added a free express postage to your account that you can use on any other order when you call us on 0844 557 5200
I can only apologies that on this occasion we have disappointed you. If we can help you with anything else please let us know.