French Connection cotton knit V-neck jumper is a wardrobe classic. Wear with a crisp white shirt underneath for a smart look.
New Alderley Plain Jumper has a V-neck, long sleeves and ribbed trim throughout.
Average Customer Rating:
Rating Snapshot(1 review)
Customer Reviews for New Alderley Plain Jumper
Review 1 for New Alderley Plain Jumper
Not the best
Date:03 July 2013
When it arrived it was the wrong colour to the one i'd ordered and it wasn't very nice material
Response from French Connection:By Annette Davies, Customer Service Manager, 10 July 2013
Hello Miss Marks,
Thank you for your comments.
I have reviewed your account and see that we did advise you that we could not cancel the order as it had already been packed for dispatch.
Unfortunately once an order has been packed it is placed in a large packing cage with hundreds of other parcel ready for collection by our delivery agent. Due to this once a parcel is in that system it is impossible to search the many cages to locate one parcel.
I see that we did offer you a free returns label as well so it could be returned back to us , or that we would if preferred refund the returns postage costs. If you did incur any costs please e-mail me a copy of your postage receipt and I will arrange an immediate refund for you.
I am sorry you have been left disappointed by this but we do try our utmost to fulfill our customers requests.
We have added a free express postage upgrade to your account as an apology that can be used on you next order with us. Simply call us on 0844 557 3285 and one of our order team will be able to help you.
If there is anything else we can help you with please do not hesitate to contact us.
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