French Connection pique cotton polo shirt is perfect paired with your favourite jeans for a staple weekend look. Club Pique Marlon Polo has a button-fastening placket at shirt collar, number nine embroidered at chest, short sleeves and contrast colour block.
Average Customer Rating:
Rating Snapshot(1 review)
Customer Reviews for Club Pique Marlon Polo
Review 1 for Club Pique Marlon Polo
Worst customer service
Date:23 December 2013
My experience was completely disappointing. I bought the garment and I received an email confirming the order and saying that the polo would be available to pick up at the store within 3 days.
Another email was supposed to be send confirming the polo in the store but this was not sent. After 5 days I sent a email requesting information about my order and I received an email saying the polo was sold out at the moment I placed the order and due to this, it was cancelled
the worst customer service FC
Ricardo Cardenas firstname.lastname@example.org
Response from French Connection:By Annette Davies, Customer Service Manager, 08 January 2014
Hello Mr Cardenas,
Thank you for your e-mail.
I am sorry to hear that we were unable to fulfill your order.
I see your order was placed on the 2nd December and we cancelled on the 6th December due to stock issues and advised you of this at the time.
When an order is processed we do allow 5 working days in case we have any returned items or additional stock. Unfortunately on this occasion we had no additional stock available.
I have applied a free post to your account that you can use on any future order, just call us on 0844 557 3285 and one of our team will help you.
If we can help you with anything else please do not hesitate to contact us.